Excerpt from “Taylorism and Other Systems of Shop Management,” Hearings
HS 62-B-1, U.S. House of Rep. October 4, 1911, 22-25
The CHAIRMAN [of the Congressional
Committee]. Do you know something about the introduction of the Thylor or
similar system. of shop management at the arsenal?
Mr. CHENEY. I know
something of it. I have worked under it. The
CHAIRMAN. Will you state, for the information of the
committee,
what information you have in connection with the introduction and operation of
the Thylor system?
Mr. CHENEY. I was given a job, I started on it, and I got set up on the
job and was working all right on it and this expert came down with his stop
watch and said he wanted to take the time. I said I did not believe in [a] stop
watch for me, and I did not propose to have it. He said I would have to have
it, and so I let him do it. Well, he told me to put it up to another speed, a
higher speed than I was running. I was running a pretty good speed, I thought,
that would turn the work out and turn it out right.
The CHAIRMAN. That is he put the machine up at a higher speed?
Mr. CHENEY. He put the machine up at a higher speed. Well, I put it up
at a higher speed and started. The work was a good deal rougher, but on this
particular job it did not matter-the roughness-because it had to be finished in
another machine. I had timed myself on this piece before he timed me. I knew
just what I could turn out a piece in, at the speed I was running, to a second,
taking in all the operation at once. He put the stopwatch on and gave me a
time limit. It was 191/z half minutes. I had turned the same piece out on the
feed and speed I was running on in 191/2 minutes, and I was doing a better job.
. . .
When he put it up at this other speed I had so much trouble with it
that I had to work hard myself to hustle and keep in his limit, his premium
limit. Then he went along and I got another job and I started. We had the
machine speeded up to a very high speed and a lieutenant who was in charge of
the shop came through the shop and just then my belt jumped off the pulley, and
I told the lieutenant that I could not follow this man's instructions and do
my work and do it properly. I told him that I never had a man tell me what
speed and feed I should run my machine on. My work was always given to me.
"Well," he said, "you have got one now." I said, "I
see I have and I do not know
how long I shall keep it." Well, I
started working and in a few minutes the major came down and he started and
said, "Cheney, I understand you refuse to carry out these
instructions." I went to say something and he said. "Shut right up;
you will carry out these instructions to a letter." . . . So I could not
say any more, and I started in and tried to carry out the instructions, and the
job was not passed by the inspector, and I had a card to fill out why it was
not. I filled out the card and told him the reason why was because I did not
have time to do it, and that was the last I heard of it. . . .
The CHAIRMAN. Will you tell the committee why it was that with the
machine speeded up at greater speed, you were unable to get out the work any
faster, and that when you did put it out that it did not pass inspection?
Mr. CHENEY. I had to water the tools more
than what I did before, and I was doing it on a different speed. I was running
a coarser speed in my way, then, I was on a faster speed, and there were little
different things in the machine that I could overcome at a slower speed which I
could not at a high speed. And the
trouble I had with the belts- they would not
stay on the machine they kept jumping off. Then there was also the oiling up
of the machine and different things.
The CHAIRMAN. Then before this timepiece was placed upon you, you had
used your own judgement in relation to the speed?
Mr. CHENEY. I had used my own
judgement.
The CHAIRMAN. When the timepiece was
placed upon you, you had to use the judgement of the management as to the speed
and feed?
Mr. CHENEY. I did. And the man who held the watch over me told me to
put it up on a higher speed. He told me, he said, "I know nothing about
this particular machine whatever."