Psychological Services Center


Information for Clients | Map to PSC | Anxiety Disorders Service | Links

The Psychological Services Center has two purposes: 1) to provide high quality mental health resources to people of northern Illinois; and 2) to prepare graduate students in professional practice.

Our clients range in age from young children to older adults. There are no geographic or income restrictions. Some of our clients are Northern Illinois University students, staff, and faculty. Other clients simply live in the region and find us a competent, convenient, and affordable setting.

We offer a full range of outpatient psychological services. The services include evaluations in the form of psychological testing and diagnostic interviews. We also offer a variety of psychotherapies, including individual, couple, family, and group therapy; parent education; and play-based therapy for children. We offer relaxation training, biofeedback, and other methods for controlling stress and physical pain. People use our services for depression, anxiety, problems in relationships, anger, childrenís behavior problems at home and school, developmental disabilities, learning disabilities, attention deficit disorders, marital conflict, low self-esteem, and other psychiatric disorders and problems in living. The Psychological Services Center includes an Anxiety Disorders Service specializing in treatment of panic disorder and obsessive-compulsive disorder.

In accordance with our professional ethics and state law, our services are confidential. We do not disclose the identity of our clients or anything concerning them without their written permission. We provide clients with written information about the exceptions to confidentiality. These circumstances involve our legal requirements to report child abuse and neglect and to protect someone who is threatened with physical harm. Preventing suicide is also a situation in which confidentiality may be broken.

We operate on a sliding fee scale that is based on income and number of dependents. Most insurance companies recognize us. Our fees are very reasonable and we will work with people with special financial problems to assure that they can afford to receive services.

Our services are offered primarily by graduate students in the clinical psychology graduate program of the Department of Psychology. At times, school psychology graduate students see clients here, as do Ph.D. psychologists on NIUís faculty. All services provided by graduate students are closely supervised by the faculty. For close supervision, sessions are audiotaped, videotaped, or observed live.

We are open on days that the university is open. Services are by appointment only. Our weekly schedule is:

  • Monday: 12 pm to 8 pm
  • Tuesday: 11 am to 7 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Location
    We are located in the Psychology/Computer Science building at the corner of Lincoln Highway and Normal Road. The Psychological Services Center is a one-story annex to the building with an entrance on Normal Road.

    One parking space is reserved in the parking structure diagonally across from us on Normal Road. To use the space, you must have a pink parking permit from us. The space cannot be used by NIU students, faculty, and staff who have their own parking permits. When the space is full, you may park in the visitorís lot about two blocks from our building. With our pink permit, parking there costs only 50 cents.

    First Session--Free
    We offer an initial "problem assessment session" at no charge. This session takes about an hour and a half and includes an interview with a staff clinician and paperwork. We ask you to tell us about the problem(s) leading you to seek our services, your background, and your current life. We provide you, orally and in writing, with information about how we work as a clinic (similar to the information on this website but in greater detail). During this initial session we set a fee based on the sliding fee scale. If you have insurance, you should bring your card and forms to the session. We ask clients to come in 15 minutes early to complete paperwork while in the waiting room.

    Requesting Services
    To request services, please call the clinic office at 815-753-0591 during our business hours. Our secretary will complete a form with you over the phone. She will ask for some demographic information and have you give a brief description of what type of problem(s) you are having. Sometimes an initial appointment can be scheduled during the phone call. Otherwise, you will receive a return call within a few working days. Our secretary will also provide directions to the Psychological Services Center and information about parking and related matters.

    Our Services--1997
    In 1997, 202 clients received 1467 hours of service from the Psychological Services Center. Approximately one-third of these clients were children or adolescents, with the remainder being adults from 18 to over 65 years of age. Our clients come from 12 different counties in Illinois. Approximately one-third were from rural communities. A little over half were female. With our sliding fee scale and free initial visits, we donated $32,188 of service to the local community.